The first step is the minimum required to open an account
so you can log on. As a new user, you need to enter the username
and password you will use to log on to our website. The procedures
for the different account types are covered below.
The second and third steps are not required at registration
time. But, providing this information during registration streamlines
the checkout process, because you won't have to reenter it every time
you place an order. The procedures for entering this information
are covered under the My Account topic.
If you should have questions or encounter problems
when registering, please call our Web Customer
Service Team at 1-888-381-2861.
To get started registering and opening your account, click
on any of the following:
'My Account' or 'Log On' on the menu across the top
of any page to open the Log On page, and then click on the
button under New Customers. The New Account Registration page
opens.
Click the Customer Type drop-down arrow
to display a list of customer types. Then, click on the appropriate type
of customer on the list to select that option. The fields appropriate
to your account type appear on the page.
You must enter the requested information in any field
marked with a red asterisk (*). The other
fields are optional.
There are two types of New Account Registrations:
Business (includes any
type of organization: company, government, education, agency, religious,
non-profit, etc.)
To create a business account, basic registration
information is required for both the organization and for the Account
Administrator. You are required to register both the
company and yourself using the
business New Account Registration page. As the first user registered
for the organization, you automatically become the business Account Administrator.
Company Information
Type in or select from a drop-down list, depending
on the field type, the following information for the company (all fields
marked with a red asterisk * are required):
*The official Company Name.
*The Country (must be one
of those on the drop-down list).
*The Primary Postal Code
(must be a valid code for the country selected above).
*The Primary Phone Number,
including area code and any extension.
*Industry Class.
Employee Count.
Company Web Site URL.
Administrator Personal Information Fields
Type in the following information for you or whoever
is the Administrator for the account:
Your Salutation (Mr., Ms, Dr., etc.).
*Your First Name and Last
Name.
*Your Email address.
*Your User Name (no spaces)
to identify yourself as an online user when logging on.
*Your Password. Your password
is encrypted. It is case sensitive, with a minimum of 6 characters
and a maximum of 16.
*Your password repeated
in the Re-enter Password field to confirm it.
Your Secret Question and Your Answer. The answer should
be a password hint to help you remember your password in the future
(i.e. "What is my son's birthday?" The answer should be your password
or it should remind you of your password). The Password Question/Answer
is optional.
Submitting
the Registration
Click on
the Remember me... checkbox to check it (optional).
This will save you time at checkout, because you won't
have to reenter all this information.
Click on
the button. The
system saves your registration information and transfers
you to the Account Information page.
The Account
Information page contains links to pages where you enter your addresses
and payment method information. See
My Account for more information on entering addresses and entering
payment method information.
IMPORTANT: If you are ordering for a
business account, at the time you check out with your shopping
cart, you will be given a choice of payment methods: credit
card or open account (see Managing Your Shopping
Carts/Checking Out).
To
create an individual consumer account, user information and address information for the
user are required. You can only have one individual per
account, but the same individual can have multiple accounts,
each identified by a unique user name.
User
Information Fields
Type in or select from a drop-down list, depending
on the field type, the following information (all fields marked with a
red asterisk * are required):
Your Salutation (Mr., Ms, Dr., etc.).
*Your First Name and Last
Name.
*Your Email Address.
*Your Primary Phone Number,
including any extension..
*Your User Name (no spaces)
to identify yourself as an online user when logging on.
*Your Password. Your password
is encrypted. It is case sensitive, with a minimum of 6 characters
and a maximum of 16.
*Your password repeated
in the Re-enter Password field to confirm it.
Your Secret Question and Your Answer. The answer should
be a password hint to help you remember your password in the future
(i.e. "What is my son's birthday?" The answer should be your password
or it should remind you of your password). The Password Question/Answer
is optional.
Submitting
Your Registration
Click on
the Remember me... checkbox to check it (optional).
This will save you time at checkout, because you won't
have to reenter all this information.
Click on
the button. The
system saves your registration information and transfers
you to the Account Information page.
The Account
Information page contains links to pages where you enter your addresses
and payment method information. See
My Account for more information on entering addresses and payment
method information.
to display a list of customer types. Then, click on the appropriate type
of customer on the list to select that option. The fields appropriate
to your account type appear on the page. 
