Global Packaged Terminal Air Conditioners Heat Pump Model are made of high quality materials for long lasting durability. Provides year-round comfort with individual heating and cooling temperature controls. Offers digital controls with LED temperature controls, three speed motor and evaporator freeze protection. Memory feature remembers and restores settings in case of power loss. Compressor delay extends life of compressor. Heat Pump models promote high level of guest comfort by bypassing compressor operation and activating ceramic or coil heating during periods of extreme cold. Defrost control shuts down indoor fan to prevent cold air from blowing into room. Optional Sleeve and Grille (sold separately) are required for new construction installation. 208/230V. R-410A refrigerant compliant. Color finish is White. Must be installed by a licensed contractor. Global Units come with a 3 Year limited warranty in home service parts and labor plus a 5 year sealed system warranty.