Wrong Part / Customer service doesn
Your review: I expected the beams for my rack shelving. Instead I got something very different. I called customer service and was assured it would be resolved soon but I have not heard back from Global in almost 2 weeks. No call tag or anything. My boss us upset at me because we needed these ASAP and now we are waiting for Global to call back and resolve. My first experience with Global and their customer service was a FAIL. Global has refended customer for full amount 4-4-14.