Your review: Average product, below average service. Needed this product expedited, which i was assured would happen. Called Global the day my installers came in and found out the items had been ready to ship for 3 days but were still sittting on their loading dock waiting to be picked up. Blame Global, blame UPS, blame the vendor, it doesnt matter to me. I was put a week behind schedule due to sloppy work. I could have got the same product locally for slightly more money and would have done so had i known that Global dealt with such crappy vendors. And shame on Global for passing the buck. I definitely wont go with Global again if i have a tight deadline to meet.