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Frequently Asked Questions

It’s Simple and Flexible
Skip an upcoming delivery. Cancel and reactivate it at any time. Auto Reorder is made to suit your business needs.


Convenient & Cost Effective
The same great product(s) you expect – now eligible for automatic delivery on a frequent basis with no additional fees.


Easily Manageable 
Turn the tumultuous task of replenishing monthly inventory into a seamless and easy-to-use system. 

Auto Reorder is a convenient way to create a subscription for the products you want delivered at a regular frequency.

Activating an Auto Reorder subscription for a product is easy.

 

  • Go the product page of the item you want that’s eligible for Auto Reorder*.
  • Select the quantity first, then the “Auto Reorder” button  (This can also be done from the shopping cart page.) 
  • Select the delivery frequency and click “create subscription”. Your Auto Reorder subscription is now activated. 

 

*Auto Reorder is available for eligible products only. Please note that not all products will have an Auto Reorder option.

Of course. Please follow the steps below to skip an upcoming delivery.

 

  • Go to “Auto reorders” on  the “My account” Page
  • Locate “Upcoming Delivery date” on the “Upcoming Deliveries Tab” and click “Skip upcoming delivery”
  • Click on “Apply changes” and the changes will be saved automatically
  • Go to the “My account” Page and select “Auto Reorders”
  • Select the “Subscriptions” tab
  • • Click on “Cancel Subscription” for the item you would like to cancel the assigned subscription. Then choose “Yes” to confirm the cancellation. All future orders that are not already under shipment will be cancelled**

 

**Please note that disabling a subscription will stop all future orders from processing till the time it is re-activated. Post activation, the items will be delivered as per the initial delivery frequency that was selected.

Please click on the Live Chat button to connect with a member from our customer service team.

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