I'm excited to share with you our inaugural Environmental, Social and Governance ("ESG") Report. In 2021, we established a cross-disciplinary ESG Task Force to lead our ESG efforts. The ESG Task Force not only gathers data about previous and ongoing ESG initiatives across our business, but also continues its work by charting ESG objectives for the Company moving forward. The creation of this Report and the initiatives included, reflect the universal commitment of the Global Industrial Board of Directors, executive team, and our associates, to our corporate mission of responsible stewardship.

We believe that the items contained in this Report underscore the importance we place on ESG principles, and communicate a message to all of our stakeholders, internal and external, that sustainability, diversity, and inclusion are among our highest priorities as we continue to advance our business objectives. We are proud of Global Industrial’s accomplishments in corporate stewardship to date, and are committed to advancing our ESG journey. We look forward to keeping you updated on our progress.

Sincerly,

Barry Litwin

Global Industrial Company (NYSE: GIC), through its operating subsidiaries, is a value-added industrial distributor of industrial and maintenance, repair, and operations (“MRO”) products in North America, going to market through a system of branded e-commerce websites and relationship marketers.

We started in 1949 as a small material handling company, and we have grown to be an industry leader with over one million products in 21 industrial and commercial categories. We market our products primarily to private and public sector customers, which include for-profit businesses, state, local, and private educational institutions and government entities, including federal, state, and local municipalities. For more information on Global Industrial, visit www.globalindustrial.com.

Our mission of Accelerating the Customer Experience (“ACE”) guides our actions across the business, and specifically in our customer end-to-end purchase, service, and delivery experience. Our ACE strategy at its core focuses on the building of customer loyalty and trust by addressing unique customer needs through a responsive and tailored sales, product, and service experience. We build customer loyalty and trust through personalized and high-touch customer interactions that often feature strong one-to-one relationships.

The Company’s omni-channel model drives customer acquisition and, with rigorous vetting, we are able to identify opportunities for product category expansion, particularly with Global Industrial Exclusive Brands™ products. Category expansion with our customers is designed to drive repeat orders and increases in customers’ annual spend. We aim to maximize customer satisfaction and loyalty by combining close customer relationships with product expertise, efficient and competitive fulfillment, delivery, and exceptional customer service.

Our primary social goals as a Company are two-fold: developing associates and strengthening the Global Industrial culture. These overarching objectives are accomplished through listening and creating effective people solutions that will foster a workplace where associates can learn, participate, belong, and contribute to their fullest potential.

Global Industrial’s mission of social responsibility extends outward, as well, to include the communities we serve. We have introduced recent initiatives to support charitable organizations in our surrounding communities whose aims align with our corporate responsibility goals, and also promote our associates’ engagement in charitable initiatives.

At Global Industrial, we are all “associates,” a term which reinforces the affiliation of all of our employees in a common mission. We rely on each other to be as dedicated to Global Industrial as Global Industrial is dedicated to us.

Global Industrial is committed to acting as a responsible and ethical corporate world citizen. Our associates are expected to conduct Company business with the highest regard for our Company’s duties to its stakeholders.

We expect that our associates value safety, provide quality service, and keep our customers in mind every day.

At Global Industrial we view our relationship with our employees as a two-way conversation. We frequently solicit employee feedback on ways to improve the quality of their work experience, both through formal surveys and informal commentary. Feedback received from these surveys has led to the Company’s implementation of various wellness- and productivity-enhancing initiatives. Additionally, associates receive regular feedback and coaching to improve their performance.

In November 2021, the Distribution Center Golden Broom Award was created. The winning teams are chosen based on a monthly aisle walk by the respective distribution center managers and an independent reviewer from another department, both of whom rate the designated zones based on established criteria. The award-winning associates are selected for having demonstrated the core values of Global Industrial as they take pride in their work area, promote teamwork, focus on safety, and improve order accuracy, all of which are factors that contribute to increased customer satisfaction.

In May 2022, a custom car hood for our Global Industrial race car was unveiled with the names of all of our associates to honor them for the extraordinary work they do every day and to emphasize our collective journey to ever-increasing standards of excellence.

We believe in a holistic approach to wellness, which includes both the mind and body. We embrace multiple avenues to get and stay healthy and take wellness seriously. In furtherance of this approach, we have on-site gyms in most of our facilities in the United States. Additionally, the Company offers discounted subscriptions to a fitness platform, which offers access to gyms, fitness studios, and well-being apps. Through our many wellness initiatives, we promote proper nutrition, weight-loss strategies, meditation, yoga, smoking cessation, and much more.

We offer comprehensive medical, dental, life, and disability insurance benefits, which include telehealth medicine that gives associates the opportunity to consult with a board-certified doctor or a licensed therapist from a phone or secure video platform.

We also offer a confidential Employee Assistance Program to all U.S. and Canadian associates which provides, among other things, assistance with personal and professional management and, where appropriate, referrals to professionals in various fields.

Yearly, we offer flu shot clinics at all of our U.S. locations. When COVID-19 vaccines became available we also offered them to all of our associates free of charge.

The Company has implemented a number of financial wellness initiatives to support our associates’ financial wellbeing. For starters, associates are able to purchase products from our inventory or catalogs at a reduced cost every day. Also, Global Industrial offers a 401(k) matching plan and an Employee Stock Purchase Program, which offers associates the ability to purchase shares of our common stock at a discount to market prices on a predefined biannual basis

Additionally, we give our interns the opportunity to have some fun while connecting with their peers through social events such as catered food-truck lunches, a trip to cheer on Global Industrial’s race car, an Escape Room event, cooking class, and a New York baseball game.

At the end of the program, interns present their research projects with recommendations to leadership.

Global Industrial is committed to creating and maintaining a positive work environment. Management is responsive to the needs and concerns of all associates. Our associates should expect to be treated fairly and with respect.

Global Industrial expects that our associates will conduct themselves according to the Global Industrial values, and the policies and procedures of the Company.

Our distribution center management trains our distribution center associates to abide by federal, state, and local laws and regulations, but also to go above and beyond to protect each team member. Associates are trained to remind each other of our safety principles and to proactively identify and mitigate risks.

Global Industrial distributes weekly safety presentations to each member of distribution center management. These presentations contain a daily topic to be covered with distribution center associates before each shift starts in an effort to improve team communication and demonstrate the Company’s commitment to safety

We have implemented local safety committees at each facility to provide oversight, training, education, guidance, and support to enhance the Company’s positive safety culture.

- Identify risks

- Proactively promote health and safety

- Regularly review safety and health initiatives for the facility

- Promote compliance with federal, state, and local regulations

- Promote a positive safety culture through education, recognition, and a positive lessons-learned approach

• Implementing COVID-19 related controls such as social distancing, intense cleaning of common areas, and enhanced use of personal protective equipment.
• Providing face masks, gloves, and sanitizing products for associates’ use.
• Limiting all but essential travel for associates.
• Providing paid time off for associates with suspected and confirmed COVID-19 illness and for contact tracing, as well as to receive and recover from the COVID-19 vaccine.
• Providing incentive bonuses to encourage associates to become vaccinated.
• Implementing health screening stations at entry points to our facilities, as needed to comply with applicable regulatory requirements in each of our jurisdictions.
• Restricting access to our facilities to essential visitor personnel.
• Implementing remote work and in-office rotation policies to effect social distancing and stay compliant with evolving regulations and guidance.