Fine product; questionable service competency
Your review: I ordered a 36" wide dunnage rack and received a 48" wide rack. Normally this would not be a huge issue, except I ordered the 36" rack because a wider rack will not fit the intended space. I kept the incorrect rack to use in an alternate capacity. I do not intend to reorder the correct size because that would be akin to doing something the same way and expecting a different result, which is how some have defined 'insanity'.