Product is not what is stated in ad.
Your review: In the ad on these dampers it is stated that there is a rubber gasket. All 3 of my 4" dampers arrived without any gasket at all. The dampers are nice and the gasket was the selling point for me as I checked several other web sites for back draft dampers. I even paid a higher price for these than I would have from another supplier, aprox $23 total for the order because of what was stated in this ad. I don't like to pay extra for something that turns out to be not what is advertised. Global needs to correct this ad and correct the problem with the supplier and customer. If not, I will not be making any future purchases from this business. Customer service says it all about a company. *** Global Comment: The stock was examined the solution is that we modified by using the same gasket material used in our motorized dampers since 1995. They tested well. This may also be the long-term solution.
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