Help Section | Global Industrial
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Order Status
Order Status

View your order history, tracking, and find out if your current order is on the way and when to expect its arrival.

Modify / Cancel Order
Modify / Cancel Order

We make it simple to change or cancel an existing order, including product quantities, colors, or sizes.

Returns, Refunds, and Damage Claims
Returns, Refunds, and Damage Claims

Familiarize yourself with Global Industrial’s policies and various options for refunds, returns, and how to report unexpected damages.

Order Related Documents
Order Related Documents

To find missing attachments and view packing slips, find your invoices, picklists, and more, click here.

Payments & Taxes
Payments & Taxes

For questions regarding your taxes, qualifying for exemption status, or the state specific form to be utilized, click here.

Public Sector
Public Sector

Learn more about our programs and the supplies we offer to improve government, transportation, housing, and educational facilities.

Reseller / Affiliate Accounts

We provide the best-in-class wholesale distribution services and make it easy to obtain the products you need to expand your business.

International Sales
International Sales

Our International Sales Department can help customers across the globe—offering worldwide delivery, compliance handling, and customer support.

Selling to Global Industrial
Selling to Global Industrial

Reach a broader audience and tap into our world class sales teams that will present your products to a diverse customer base.

Extended Service & Warranty

We offer extra protection and extended warranties for your tools and equipment from the unforgiving climates, commercial and industrial work areas.

Miscellaneous
Miscellaneous

You’ve got more questions and we’ve got solutions. We have helpful links to answer any questions that weren’t answered on this page.

About us
About us

Global Industrial is an industry leader providing high quality private label and brand name industrial equipment and supplies across the globe.

 
Careers with Global Industrial
Careers with Global Industrial

Join our team and be a part of one of the largest industrial suppliers in North America with more than 70 years of expertise.

Legal Information
Legal Information

In business for decades, we have a wealth of legal knowledge and compliance training on your products and equipment you need to purchase.

Contact Us

Every customer experience with Global Industrial is important and we want to hear from you. Please fill out the form below, detailing your order inquiry.

 

Thank You For Contacting Us!

We will respond to your question within 24 hours.

 

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Chat with our customer service representative

Monday - Friday: 6AM - 9PM EST

Saturday: 6AM - 6PM EST

Please note that Chat, Phone Sales, and the Global Industrial corporate offices will be closed and unavailable from 11/24 to 11/27/22. We apologize in advance for any inconvenience.

888.979.7759

844.671.1547

800.607.8520

Global Industrial Headquarters

Global Industrial Headquarters

11 Harbor Park Drive,
Port Washington, NY 11050

W-9 Form - Request for Taxpayer Identification Number and Certification

Click here to download W-9 form with physical address.

Click here to download W-9 form with remit to address.