Your review: The fountain we ordered arrived on time and was in good condition. The inclosed instructions were well written an made installition easy. We are well pleased withroduct and would not hesatate to order from Global again.
Pros: The product was well packed and arrived in good condition. Installation drawings and instructions were good \.
Cons: There was one problem. the instructions specified in step 6 to pull the purple wire up from the bottom unit and connect it to the purple wire in the upper unit. we could not find a purple wire in the lower unit. After contacting John in your customer service department, we were told to skip this step.It took some time and effort to get this information.