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Repair. Rebuild. Replace.

Recovering from Water Damage

Water damage can be devastating. Whether your water damage was caused by storm flooding, ground water, or a water system malfunction, water damage leaves its mark.

Flooding is the #1 disaster in the United States.Floodsmart.gov

What to do first

  • The real deal on flood insurance

    A basic business insurance plan covers flood damage. However, if you are not in a flood plain, you're not required to purchase it and many people do not. Flood insurance has fine print that is easily missed, so be very specific with your representative about what they cover. Read More >>

  • Check the foundations

    Make sure your structure has been declared safe by the proper authorities before entering or beginning any assessment of damage. Wear protective clothing such as waterproof footwear, gloves, safety goggles and hard hats. Contact utility companies to report any damage. Read More >>

  • Document, document, document

    Before you remove any water or make any repairs, fully document the damage for your insurer by taking photos or video. Digital versions are best because they can be stored electronically and easily copied/transmitted.

  • Health Measures

    Even if the water is clear, it could be contaminated by sewage or chemicals. Avoid contact with water until authorities declare it safe and wear hip- or waist-high waterproof boots and gloves to sort through any debris. Read More >>

  • Insurance

    Notify your insurer as soon as possible and keep the contact information handy. There are many gray areas in flood insurance so check with your insurance representative to find out exactly what is covered and what is not.
    Read More >>

  • Find Out if You're in a Disaster Area

    Once a region has been officially declared a "disaster area" by government authorities, property owners have access to increased resources, possible financial assistance, and public services to protect and remediate the area.
    Read More >>

  • Removing Water

    Once you get insurance approval, use a sump pump and a wet vac to remove the water. Water is heavy, so be safe when carrying water up and out. Use blower fans and floor dryers to dry the area and allow fresh air to circulate. Document the stages of your cleanup. Read More >>

  • Preventing Mold

    Mold can develop within 24 to 48 hours of a flood so remove wet contents like carpets, furniture, and uniforms as soon as possible. Wear safety glasses, gloves, wading boots, and respirator masks to protect any exposed areas. Read More >>

  • Secure your property

    Board up broken windows and secure a tarp for exposed roofs. Take photographs for the insurance company and talk to your representative to find out what provisions they will make for temporary office space during reparations.

  • Emergency Kits and Evacuation Plans

    If you live in a high-risk area, have kits and evac plans in place. Keep a checklist with insurance policy numbers, direct line/email of your representative, essential toiletries, cash, batteries and more.

Damaged safety and emergency exit lighting will need to be replaced, and facility lighting can be replaced with energy efficient LEDs. Read More >>

Flooding damage can affect rugs, floors, walls and more, and will need to be dried thoroughly with wet/dry vacs, blower fans, and floor dryers.

Mold can develop as quickly as 24 hours after a flood so it's important to use mold removal specific products to eliminate stains completely.

Equip yourself and other workers with protective clothing like gloves, footwear, safety goggles, and hard hats before any assessment or cleanup work.

Secure all worksites before entering, and mark off areas with high visibility tape, protective barriers, or security gates.

Have basic janitorial products like sweepers, floor scrubbers, garbage/recycling cans, ladders, cleaners and more to maintain cleanup efforts.