A+ Packaging & Quality
Your review: I ordered two 4x8 steel backed boards from a big box retailer for our private school. Both were delivered in flimsy cardboard boxes and were bent and damaged. I returned both and got my money back. They I decided to order a Ghent board. I called their customer service to confirm they would ship it in sturdy packaging. The rep confirmed this and recommended a porcelain board, which only cost a little extra. The packaging was A+ quality and so was the board. Very happy with our purchase!
Pros: Strong packaging, quick delivery, competitive pricing, excellent customer service, and high quality board.
Cons: The packaging instructions were a little vague. Four screws were provided but others were necessary. Also you have to drill into the frame of the board to attach the wall mounts. Drilling into a small frame worried me especially since the board is porcelain. It worked fine but this seems like an easy way to damage the board especially if the drill bit goes just a little too far. A better install design and more thorough instructions should be developed.